Voice Shopping

Voice Shopping: Consumer Sentiment & Use

This report gains an understanding of consumers’ voice shopping use and perceptions. Specific objectives include:

  • Determine current behaviors, satisfaction and drivers/barriers of voice shopping
  • Understand how consumers are learning about voice shopping
  • Understand consumer preference when it comes to voice shopping, including types of products they are interested in and the procurement process of these items

Published: 08/16/2018

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