Autonomous Delivery Systems: Consumer Awareness and Favorability

This report seeks to understand public perceptions of autonomous systems used for delivery, such as self-driving vehicles, drones and delivery robots during the coronavirus outbreak in the United States. Specific objectives include:

• Gauge awareness of autonomous delivery systems used for contactless delivery during the coronavirus outbreak;
• Explore favorability toward autonomous delivery systems used for contactless delivery during the coronavirus outbreak; and, 
• Understand if favorability toward autonomous delivery systems has changed compared to before the coronavirus outbreak.

Published: June 2020

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